This concept takes a look at the real people and the teams who are delivering the wow. They are the force behind the wow – the strength, the expertise and the passion. This has a very real, a very personal feel to it. It is about a customer-centric team doing extraordinary and totally unexpected things. Their MO is all about going above and beyond broker (and client) expectations. They are truly, the power behind the wow Northbridge Insurance delivers to its clients.