Common headaches I see at companies post-acquisition

If you are uncertain about how the acquisition impacts the products or services they receive, it can result in dissatisfaction or even loss of business. To prevent this, prioritize effective branding communication by clearly conveying the advantages of the acquisition and ensuring a seamless transition that avoids service disruptions.

Make a Brand Promise Or They’ll Make It For You​

No matter how you define and distribute your brand promise, how it's perceived and the expectations that are applied is a critical key in cementing your position and reputation. Don't sleep on your promise, be clear both internally and externally.

A brand promise is a promise (either literal or implied) made by the brand to deliver on a brand experience for the audience.

Very few brands are crystal clear on a promise they want to make to their audience and fewer still are confident enough to verbalize that promise for fear of falling short.